The City of San Fernando's Electronic Assistance to Individuals in Crisis Situation (e-AICS) technology streamlines and improves government assistance management, making it faster and more efficient. It offers comprehensive features for handling applications, including approval, disapproval, review, and assessment. Administrative staffs can quickly search for applications, view statuses, print intake sheets, and check submitted documents, streamlining the entire process.

e-AICS also digitizes applications for various types of assistance, such as financial, burial, educational, and medical aid. Applicants can register online, manage their profiles, monitor application status and history, and change passwords for enhanced security. The platform's robust reporting features allow filtering and quick searching of applications by period and exporting data to Excel. By safeguarding documents and reducing paperwork, e-AICS ensures optimal document management while lowering the risk of data loss or misplacement, making it a useful tool for successful assistance management.